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DFW News Articles

Starpower and Ed Kellum & Son Taking Measures to Make it Easier to Stay at Home

By Tricia White | Good Life Family Editor

Starpower and Ed Kellum & Son, two of North Texas’ foremost leaders in state-of-the-art audio-visual merchandise and top-brand appliances are going the extra mile to help families stay at home.

“We take great pride in providing exceptional service to our clients, and your safety and well-being is our top priority during this unprecedented event,” says CEO David Pidgeon, noting the following procedures and services the company has put in place:

CONTACT-FREE CUSTOMER EXPERIENCES

Complimentary private appointments – We are continuing our excellent service without putting you at risk. During this time when the community is practicing social distancing, we can support you at home in a safe and efficient way. If you prefer a private and personal experience as opposed to a standard retail shopping experience, please call us at (972) 503-6005.

Schedule a free in-home consultation online – We also offer complimentary walk-through appointments via our website. Our team of experts will do everything we can to accommodate you at your home. We offer same day appointments; however, we recommend scheduling at least 24 hours in advance.

Clean modern showroom – We’ve always taken pride in our clean and well-maintained showrooms, and we understand this is more important than ever right now. Our janitorial staff and employees have been instructed to increase their focus on properly disinfecting high-touch surfaces within our offices and showrooms. We will continue our normal showroom hours of operation and we welcome any concerns or requests.

INSTALLATION EXPERIENCE
We are continuing our scheduled residential and commercial installations around the community. Our installation teams have been provided with the proper supplies and preventative practices to keep you and your home safe from any foreign contaminants. They have been instructed to follow sanitizing procedures after each delivery, limiting physical contact and wearing booties as they enter customer homes.

star-power.com

For up-to-date information or to schedule an appointment, call: (972) 503-6005.

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